Contact Buyer Protection Desk
Send the property file before you commit.
Use the form to request buyer-side review, ask which service fits your transaction, or send a document before the next payment, signature or deed appointment.
- Focused intake for property buyers
- Documents and deadlines reviewed first
- Service routing when the scope is unclear
- No production change or public submission involved
File intake
What to send when you contact us
Transaction step
Tell us which document or deadline is in front of you: reservation, CPCV, due diligence, mortgage, deed, handover or remote signing.
Documents
Attach or describe the main file if available, including contracts, seller records, bank messages, condominium material or inspection notes.
Deadline
Mention the date of the next payment, signature, deed appointment or handover so the request can be routed correctly.
Buyer concern
Explain what worries you most, such as deposit exposure, missing records, seller authority, construction risk or final payment timing.
Start before the next commitment is due.
Send the request with the next deadline and the document type. We will route the file to the suitable buyer-side service.